CANGREE.com - Privacy Policy
Effective Date: July 1st, 2025
1. Introduction
Welcome to CANGREE.com ("CANGREE", "we", "us", or "our"), a social networking platform specifically designed for household pet owners and their beloved animals. This Privacy Policy describes how CANGREE collects, uses, processes, and shares your personal information when you access or use our website, mobile applications, and any related services (collectively, the "Platform").
Your privacy is important to us. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must not access or use the Platform. This Privacy Policy is incorporated by reference into our Terms & Conditions.
2. Information We Collect
We collect various types of information, including personal information, to provide and improve our Platform.
2.1. Information You Provide Directly to Us:
* Account Information: When you create an account, we collect information such as your name, email address, password, and date of birth.
* Profile Information: When you create a user profile or pet profiles, you may provide details such as your location (city/state), a profile picture (for you and your pet), pet's name, species, breed, age, gender, and pet photos/videos. You may also choose to provide additional information, such as your pet's personality traits or stories.
* Communications: When you communicate with us (e.g., customer support, feedback forms, emails), we collect the content of your communications and any information you provide.
* User-Generated Content: Any content you upload, post, submit, or transmit on the Platform, including comments, messages, photos, and videos, will be collected.
2.2. Information We Collect Automatically:
* Usage Data: We collect information about your interactions with the Platform, such as the pages or content you view, the features you use, the time and duration of your activities, and referring/exit pages.
* Device Information: We collect information about the device you use to access the Platform, including IP address, device type, operating system, browser type, unique device identifiers, and mobile network information.
* Location Information: With your consent, we may collect precise location information from your device if you enable location services for the Platform. Without your consent, we may infer your approximate location from your IP address.
* Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences. These technologies help us understand how you use the Platform, personalize your experience, and deliver relevant content and advertisements. You can manage your cookie preferences through your browser settings.
2.3. Information from Third Parties:
* We may receive information about you from third-party services if you choose to link them to your CANGREE account (e.g., social media logins). The information we receive depends on your settings with that third-party service.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
-
Provide and Maintain the Platform: Operate, maintain, and improve the functionality of the Platform, including displaying user and pet profiles, enabling content sharing, and facilitating social interactions.
-
Personalize Your Experience: Customize the content and features you see based on your preferences, interactions, and pet information.
-
Communicate with You: Send you service-related notifications, updates, security alerts, and support messages.
-
Develop New Features: Analyze usage trends to develop new products, services, features, and functionalities.
-
Improve Security: Detect, prevent, and address technical issues, fraud, abuse, and other malicious activities.
-
Research and Analytics: Conduct research and analysis to understand how users engage with our Platform, troubleshoot problems, and make data-driven decisions.
-
Marketing and Advertising: Display relevant advertisements and promotional content on our Platform or on third-party websites, based on your interests and activities.
-
Comply with Legal Obligations: Fulfill our legal and regulatory obligations, respond to legal requests, and enforce our Terms & Conditions.
4. How We Share Your Information
We may share your information with third parties in the following circumstances:
-
With Other Users: Content you post, including your public user profile, pet profiles, photos, and comments, is visible to other users of the Platform.
-
Service Providers: We engage third-party companies and individuals to perform services on our behalf (e.g., hosting, analytics, customer support, marketing). These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
-
Affiliates: We may share information with our current or future affiliates, parent companies, and subsidiaries for business operations and service provision.
-
Business Transfers: In connection with a merger, acquisition, asset sale, financing, or bankruptcy, your information may be transferred as part of the transaction.
-
Legal Requirements and Law Enforcement: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
-
To Protect Our Rights: We may disclose your information to enforce our Terms & Conditions, protect our rights, privacy, safety, or property, or that of our users or the public, or to prevent fraud or other illegal activity.
-
With Your Consent: We may share your information with other third parties with your explicit consent.
-
Aggregated or Anonymized Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you.
5. Data Retention
We retain your personal information for as long as necessary to provide the services you have requested, comply with our legal obligations, resolve disputes, and enforce our agreements. If you close your account, we may retain certain information for a limited period for analytical purposes and to prevent fraud, or as required by law.
6. Data Security
We implement reasonable security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Your Privacy Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information. For residents of California, these rights include:
-
Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell/share.
-
Right to Delete: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions.
-
Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
-
Right to Opt-Out of Sale/Sharing: You have the right to opt-out of the "sale" or "sharing" (for cross-context behavioral advertising) of your personal information. CANGREE does not currently "sell" your personal information in the traditional sense, but we may "share" it for targeted advertising purposes as defined by California law.
-
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.
To exercise these rights, please contact us at legal@cangree.com or +1 (949) 641-6060. We will verify your request by matching information you provide with information we have on file. You may also designate an authorized agent to make a request on your behalf.
8. Children's Privacy (COPPA Compliance)
CANGREE is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to remove that information from our servers. If you believe that we might have any information from or about a child under 13, please contact us at legal@cangree.com.
9. Third-Party Links
Our Platform may contain links to third-party websites or services that are not owned or controlled by CANGREE. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We will also inform you via email or a prominent notice on our Platform prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes.
11. Cooperation with Authorities
CANGREE is committed to maintaining a safe and lawful online environment. We will fully cooperate with all local, state, and federal law enforcement authorities, as well as any other legal or regulatory bodies, in the event of any valid legal process, subpoena, court order, or regulatory inquiry concerning any Content or User activity on the Platform. This includes, but is not limited to, providing User information and Content when legally required.
12. Contact Information
If you have any questions about this Privacy Policy, your privacy rights, or our data practices, please contact us:
CANGREE.com
Email: legal@cangree.com
Phone: +1 (949) 641-6060